From download to gold in hand
Four short guides covering the entire journey. Total reading time: about five minutes. Total requirement to start: one Kuwaiti dinar.
How to register
Download the app
Get GoldBank free from the App Store or Google Play, or buy directly on this website.
Tap "Sign Up"
Enter your first and last name, email, phone number, a password, gender, country of residence, and Civil ID number.
Verify with Kuwait Mobile ID
Your identity is confirmed securely through PACI's Kuwait Mobile ID — the same verification your bank uses. Any Kuwait resident with a bank account in their own name can enroll.
Accept the terms — and you're in
Read and accept the Terms of Use. Your GoldBank Wallet is ready with a live dashboard: buy rate, sell rate, your gold, its value, and your cash wallet.
How to buy gold
Fund your wallet
Top up with KNET, Visa/Mastercard, bank transfer or Western Union. Funds appear in your Cash Wallet.
Choose your amount
Buy by money or by metal — enter an amount in KWD (from KD 1, no maximum subject to KYC) or a weight in grams. The app shows exactly how much 999.9 gold you'll receive.
Confirm at the live rate
Rates refresh every 20 seconds, weighted to international markets. What you see at confirmation is exactly what you pay.
Your gold is allocated
Real, physical 24K gold is allotted to you instantly and held free of charge in an insured, high-security vault in Kuwait. Not paper. Not a promise. Yours.
How to sell gold
Open "Sell Gold"
Available 24 hours a day, 365 days a year — the market never closes and neither do we.
Enter the amount
Sell by KWD value or by grams — a little or all of it. No lock-in period, no exit penalty.
Confirm at the live sell rate
Proceeds are credited to your Cash Wallet instantly.
Cash out within 24 hours
Withdraw by cash, bank transfer or Western Union — verified by your personal QR code for security.
How to take physical delivery
Request redemption
Tap "Redeem Gold" in the app or website. Requests are processed within 24 hours of your purchase or request.
Choose your gold's form
Sealed Swiss assay packaging (Valcambi) as standard — or traditional lira form for an additional making charge.
Choose collection
GoldBank House at Al Raya Gold Complex, any partner/agent store in Mubarakiya or Fahaheel, or insured courier to your door.
Verify and collect
Present your QR redemption code and Civil ID. Check the seal, the serial number, and the certificate — then walk out with your wealth in your hand.